Description

About the program
This 2-day Effective Communication Skills workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Who should attend?
This training course is for those who are tasked to lead both people and processes and will assist a wide range of professionals from every field and greatly will benefit:
  • Practicing and aspiring Supervisors at all levels and disciplines;
  • Practicing and aspiring Managers at all levels and disciplines.

Objective
  • Understand what communication is
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop their non-verbal and para-verbal communication skills
  • Use the STAR method to speak on the spot

What you will gain?
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others
  • Use “I” messages

Content
  • Common Barriers in Communication: Language Barriers; Cultural Barriers;
  • The Power of Pitch
  • The Tone
  • The Strength about speed
  • Mehrabian Study
  • The Body Language
  • Gestures
  • The Clarity of the Message

Language
  • English

Before the program
  • Conduct A pre-course TNA (Training Needs Analysis)

Duration
  • 16 Hours – 2 Days

Fees
  • 3,000 QAR
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